Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
February 20th, 2025 (yesterday)
Member Since
September 16th, 2024
Profile Description
Experienced Quality Assurance Manager with over
10 years in the BPO industry, specializing in
customer service, team leadership, and quality
improvement. Skilled in developing and
implementing strategies to enhance performance,
drive customer satisfaction, and meet client
expectations. Strong communicator with a track
record of leading teams, analyzing performance
metrics, and fostering continuous improvement.
Top Skills
Customer Support » Customer Service
Experience: Less than 6 months
Respond to customer inquiries via phone. Provide accurate information about products, services, and policies. Diagnose and troubleshoot customer problems, offering appropriate solutions. Document customer interactions, complaints, and solutions in the company's CRM system. Maintain detailed records of customer accounts and transactions
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Other Skills
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Silay City, Negros Occidental
- Tests Taken
- DISC
- Dominance: 14%
- Influence: 32%
- Steadiness: 27%
- Compliance: 27%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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