Virtual Assistant |amazon product researcher|Data Entry

I have experience as an Amazon Product Researcher and recently expanded my expertise through a specialized course that included hands-on training and an internship. During this time, I mastered tools such as Helium 10, Jungle Scout, AMZScout, Seller AMS, and SAS, which I’ve used to analyze product trends, identify profitable opportunities, and optimize listings. I also learned effective techniques like utilizing coupons to increase sales and boost product visibility. With my certification and practical knowledge, I am confident in my ability to contribute to your business. My proactive approach and eagerness to learn ensure that I can adapt to new challenges and bring even more value to your team.

I have 3 years of experience in data log machine entry in Taiwan, where I specialized in accurately inputting and managing data using advanced logging systems. I ensured data integrity and consistency while meeting strict deadlines. My role required attention to detail, quick adaptability to new technologies, and the ability to troubleshoot issues efficiently. I take pride in my reliability, precision, and commitment to delivering high-quality results, making me a valuable asset to any team that values accuracy and efficiency

I have hands-on experience in customer support, which I gained while working as a Quality Assurance Specialist. My role extended beyond product inspection—I actively addressed customer concerns by identifying issues, providing effective solutions, and ensuring follow-through to resolve their problems. I managed communications through email, maintaining a professional and empathetic tone to reassure customers and build trust. This experience sharpened my ability to handle complaints calmly and efficiently, analyze feedback to improve processes, and deliver top-notch service. I pride myself on being detail-oriented, proactive, and committed to maintaining high customer satisfaction while upholding quality standards. My ability to multitask and balance quality assurance duties with customer support responsibilities makes me a strong candidate for roles that require a mix of technical expertise and customer interaction.

In my role as a Quality Assurance Specialist, I gained extensive experience in ensuring products and services met high standards of quality. I meticulously inspected products, processes, and systems to identify any discrepancies, making sure everything complied with company and industry standards. This helped me develop a keen attention to detail, allowing me to spot potential issues early before they could impact the final product or customer experience. I also analyzed data, created detailed reports, and provided actionable feedback to improve quality. This sharpened my problem-solving skills, as I was often tasked with identifying the root causes of issues and developing efficient solutions. I worked closely with cross-functional teams, including customer support, to address any concerns or feedback from customers, ensuring quick and effective resolutions. Additionally, I handled customer inquiries and concerns, primarily through email. I took a proactive approach in addressing customer complaints, ensuring their issues were resolved in a timely manner and following up to make sure they were satisfied. This experience strengthened my communication skills and taught me how to manage customer relationships with professionalism and empathy.

I have hands-on experience in customer support, which I gained while working as a Quality Assurance Specialist. My role extended beyond product inspection—I actively addressed customer concerns by identifying issues, providing effective solutions, and ensuring follow-through to resolve their problems. I managed communications through email, maintaining a professional and empathetic tone to reassure customers and build trust. This experience sharpened my ability to handle complaints calmly and efficiently, analyze feedback to improve processes, and deliver top-notch service. I pride myself on being detail-oriented, proactive, and committed to maintaining high customer satisfaction while upholding quality standards. My ability to multitask and balance quality assurance duties with customer support responsibilities makes me a strong candidate for roles that require a mix of technical expertise and customer interaction.