I am an experienced client support specialist and customer service representative.
Highly motivated with a strong desire to meet expectations and deliver extra effort to achieve the company's goals. Posses excellent communication skill with the ability to work independently and as part of a team.
Experience: 6 months - 1 year
Coordinate with sales team through applying funds for eligible students in CSQ, generating various reports through MYOB, Axcelerate, and AskNicely, rebranding and creation of assessment in Cloud Assess, scheduling training rooms, survey management, manage CEO's scorecard and sends NPS reports weekly.
Experience: 1 - 2 years
I have worked as a customer service representative. My daily tasks include manage large amount of inbound calls and email, generate sales, process orders and transactions, handle customer confidential information and documents, keep records of customer interactions, familiarity with CRM tool such as Salesforce and Oracle.
Experience: 6 months - 1 year
I have worked as a Client Support Specialist, my daily tasks include audits students evidence for CSQ funding in Australia, check students eligibility in accordance with CSQ guidlines, quality check of students' assessment and trainers' work in Cloud Assess.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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