Hermie
Experienced Customer Service / Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
High school diploma
Last Active
November 22nd, 2024 (4 days ago)
Member Since
September 11th, 2024
Profile Description
Have you been looking for a personal virtual assistant?
Why you should select me as a customer service virtual assistant?
I am an experienced Customer Service meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Database Building, Calendar Management,
I've been on the field for over 5 years now and have developed the skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my clients say.
Here are the following services I can offer to you and your business:
- Administrative Support File and document organization
-
- Travel arrangements
- Writing and maintaining records
- Calendar and Schedule Management using Google Calendar, and Calendly.
- Research, Data Collection, and Data Entry; Product Research, and Web Research
- Advance Knowledge in Task Management Tool like Salesforce, Trello.
- Communication with clients via telephone,
- Data entry - gathering data from a website and entering it into a spreadsheet Other administrative support.
I am highly skilled, enthusiastic, self-motivated. I believe in hard work and Integrity. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.
So, if you hire me, I can assure you that you will not regret your decision.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Communication Skills: Professional Writing: Drafting clear, concise, and professional emails, reports, and other written communications. Customer Support: Handling customer inquiries, resolving issues, and providing information via email, chat, or phone. Phone Etiquette: Managing incoming and outgoing calls, taking messages, and providing information. Project Management Skills: Time Management: Efficiently allocating time to various tasks to ensure timely completion. Resource Coordination: Organizing and managing resources (people, tools, time) to complete projects successfully. Progress Tracking: Monitoring project progress, updating stakeholders, and making necessary adjustments. Goal Setting: Defining clear, achievable goals and creating actionable plans to meet them. Technical Skills: Software Proficiency: Skilled in using tools like Microsoft Office, Google Workspace, Slack, Zoom, Trello, and other productivity software. Social Media Management: Creating content, scheduling posts, and engaging with followers on platforms like Facebook, Instagram, and LinkedIn. Basic Graphic Design: Using tools like Canva to create visual content. Interpersonal Skills: Empathy: Understanding and responding to clients’ or customers’ needs with care and consideration. Adaptability: Quickly adjusting to new tasks, tools, or changes in the work environment. Collaboration: Working effectively with team members and clients to achieve shared goals. Conflict Resolution: Managing and resolving conflicts or misunderstandings in a calm and constructive manner.
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Mateo, Rizal
- Tests Taken
- DISC
- Dominance: 32
- Influence: 29
- Steadiness: 29
- Compliance: 10
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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