With 11 years in the BPO industry, including 6 years as a team leader / supervisor, I bring a strong foundation in management and customer service. My expertise spans customer issue resolution, team leadership, project oversight, and efficient handling of administrative tasks. I excel in guiding and training teams, setting clear objectives, and resolving customer issues to deliver top-notch service. My experience is marked by effective problem-solving and a commitment to enhancing customer satisfaction
Experience: 5 - 10 years
Experience: 10+ years
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