Overview
Looking for full-time work (8 hours/day)
at $3.12/hour ($549.12/month)
Bachelors degree
Last Active
September 25th, 2024 (48 days ago)
Member Since
September 9th, 2024
Profile Description
Dynamic and results-driven Customer Service Team Leader with over 5 years of experience in managing and enhancing customer service operations. Proven track record in team leadership, performance management, and customer satisfaction. Skilled in coaching, mentoring, and developing high-performing teams to achieve key performance indicators (KPIs). Adept at handling escalations, providing feedback, and implementing disciplinary actions when necessary. Strong background in customer service across various industries, including telecommunications and travel, with a focus on efficiency and productivity.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Office and Administration » Team Leadership
Experience: 2 - 5 years
Marketing » Social Media Management » Social Media Engagement
Experience: 1 - 2 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pulilan, Bulacan
- Tests Taken
- DISC
- Dominance: 37%
- Influence: 21%
- Steadiness: 31%
- Compliance: 12%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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