Overview
Looking for full-time work (8 hours/day)
at $3.60/hour ($633.60/month)
High school diploma
Last Active
February 18th, 2025 (3 days ago)
Member Since
September 5th, 2024
Profile Description
Customer Service Representative | Technical Account | 2-3 Years of ExperienceI am a dedicated customer service representative with nearly 3 years of experience in technical accounts. My expertise lies in providing exceptional customer support through troubleshooting, billing assistance, and product inquiries. I have a strong track record of helping customers resolve issues related to phones, routers, and cable services, ensuring a positive customer experience.Key responsibilities have included:Selling phones, routers, and channel packages.Assisting with billing concerns, including charges, refunds, credits, and follow-ups.Troubleshooting technical issues with customer devices and services.Answering general inquiries and educating customers about products and services.With a focus on delivering excellent service and a deep understanding of technical products, I am committed to enhancing customer satisfaction and driving results.
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
I am a dedicated customer service representative with nearly 3 years of experience in technical accounts. My expertise lies in providing exceptional customer support through troubleshooting, billing assistance, and product inquiries. I have a strong track record of helping customers resolve issues related to phones, routers, and cable services, ensuring a positive customer experience.
Customer Support » Phone Support
Experience: 1 - 2 years
I am a dedicated customer service representative with nearly 3 years of experience in technical accounts. My expertise lies in providing exceptional customer support through troubleshooting, billing assistance, and product inquiries. I have a strong track record of helping customers resolve issues related to phones, routers, and cable services, ensuring a positive customer experience.
Customer Support » Customer Service
Experience: 1 - 2 years
I am a dedicated customer service representative with nearly 3 years of experience in technical accounts. My expertise lies in providing exceptional customer support through troubleshooting, billing assistance, and product inquiries. I have a strong track record of helping customers resolve issues related to phones, routers, and cable services, ensuring a positive customer experience.
Other Skills
Customer Support » Email Support
Experience: 6 months - 1 year
Chat and Email Support Specialist | Gift CardsI am an experienced support specialist with a focus on providing chat and email support for gift card services. I excel in delivering prompt and accurate responses to customer inquiries, ensuring smooth transactions and resolving any issues related to gift card purchases, balances, and usage.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 121
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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