With 9 years of experience in the BPO industry, I bring a well-rounded skill set in customer service, technical support, and sales. My background includes supporting business and personal accounting software, antivirus programs, and serving as a tech support team lead for a cloud-based security camera service. I have hands-on experience in installing and troubleshooting software on both PC and mobile devices, testing app beta versions before public release, and creating detailed FAQ articles. Additionally, I’m skilled in tracking overtime pay and bank reconciliation, with a proven ability to provide comprehensive support via phone, chat, and
Experience: 2 - 5 years
With 3 years of email support experience.
Experience: 5 - 10 years
With 9 years of technical support experience.
Experience: 5 - 10 years
I've been with the BPO industry for 9 years.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.