I'm an experienced, reliable, a highly dedicated, and a hardworking individual with a 13 years work experience in the BPO Industry. I have a solid background in both customer service and technical support. I possess a diverse skill set which includes customer service, technical support, chat,
Experience: 2 - 5 years
Cable, Internet, home phone triple play activation and troubleshooting
Experience: 5 - 10 years
Telco account, ISP, Cable service, Home phone Activation, Email client troubleshooting, Wifi configuration, new line activation, data/hotspot, fdr, restore data, pw troubleshooting,Jetpack, Smart Camera, Android, Ios etc.
Experience: 10+ years
Billing inquiry Product inquiry,Shipping status inquiry,Process payments, process new order, process shipment, order entry, disputes, refund, Up Selling, Cross-selling, collection
Experience: 1 - 2 years
Customer inquiry, billing, process payments, refund, disputes, order processing etc
Experience: 1 - 2 years
Process new order
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.