Sarah

Callcenter Rep|Customer Service|Tech Support|Email|Chat|SME

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

January 14th, 2025 (6 days ago)

Member Since

November 23rd, 2016

Profile Description

I'm an experienced, reliable, a highly dedicated, and a hardworking individual with a 13 years work experience in the BPO Industry. I have a solid background in both customer service and technical support. I possess a diverse skill set which includes customer service, technical support, chat, email, order entry, billing and collection. I always go above and beyond for customers and I make sure to give them a best solution in every interaction. I am a result driven, empathetic, and have a good interpersonal skills so I am confident that I can provide excellent service to your customers. If you are looking for a trustworthy and competitive employee who can help your company to grow and succeed you might want to consider me as part of your team. I am ready for an interview at your most convenient time. I would like to discuss my qualifications and skills that aligned the mission of your organization.

Top Skills

Experience: 2 - 5 years

Cable, Internet, home phone triple play activation and troubleshooting

Experience: 5 - 10 years

Telco account, ISP, Cable service, Home phone Activation, Email client troubleshooting, Wifi configuration, new line activation, data/hotspot, fdr, restore data, pw troubleshooting,Jetpack, Smart Camera, Android, Ios etc.

Experience: 10+ years

Billing inquiry Product inquiry,Shipping status inquiry,Process payments, process new order, process shipment, order entry, disputes, refund, Up Selling, Cross-selling, collection

Other Skills

Experience: 1 - 2 years

Customer inquiry, billing, process payments, refund, disputes, order processing etc

Experience: 1 - 2 years

Process new order

Basic Information

Age
37
Gender
Female
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
None
Government ID
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