Neil

Customer Service Representative/Travel Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelors degree

Last Active

January 7th, 2025 (4 days ago)

Member Since

September 4th, 2024

Profile Description

I have a total of 3 years job experience. One year working as a customer service representative and most of my job rely on bills and payment process, basic trouble shooting, and customer satisfaction. I also worked as a travel assistant for 2 years, what I do is more of booking, canceling and modifying flight and hotel reservation request from our clients.

Top Skills

Customer Support » Sales Support » Hotel Booking

Experience: Less than 6 months

Knows how to book on the hotel’s website or with providers such as booking.com, expedia, airbnb and hotelbeds

Customer Support » Sales Support » Flight Booking

Experience: 1 - 2 years

Know how to book flight on the website, providers as travelfusion and CBT

Customer Support » Customer Service

Experience: 6 months - 1 year

I learned how to deal with customers with different attitudes. I enhanced pre-requisite skills to be an effective customer service representative such as communication, critical thinking, basic troubleshooting, problem solving etc.

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

Knows Formal/Friendly response or answering questions, queries, and providing assurance and satisfaction through email.

Customer Support » Customer Service » Payment Processing

Experience: Less than 6 months

Knows how to process and handle client’s personal card with integrity

Basic Information

Age: 25

Gender: Male

Website: Sign Up with Pro Account to View

Address: Biñan, Laguna

Tests Taken: DISC
Dominance: 29
Influence: 10
Steadiness: 35
Compliance: 26: English
C2(Advanced/Mastery)