Lovely

Customer Service 

70 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

February 2nd, 2025 (36 days ago)

Member Since

September 2nd, 2024

Profile Description

To provide efficient virtual assistance services, utilizing strong organizational skills and attention to detail to support clients in achieving their business objectives with professionalism and integrity.

*Responding to Inquiries: Answering customer questions via phone, email and chat.
*Resolving Complaints: Addressing and resolving customer issues and complaints in a satisfactory manner.
*Processing Orders: Handling order placements, modifications, and cancellations and refund.
*Providing Product/Service Information: Offering detailed information about products or services, including features, benefits and pricing.
*Troubleshooting Issues: Assisting customers with technical problems or service-related issues and providing solutions.
*Updating Customer Records: Maintaining accurate customer information and updating records as necessary.
*Processing Payments: Managing transactions, including billing inquiries and payment processing.
*Following Up: Checking in with customers to ensure their issues have been resolved and their needs are met.
*Documenting Interactions:
Recording details of customer interactions and issues in a ticketing system.

Top Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
30
Gender
Female
Website
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Address
Malate, Metro Manila
Tests Taken
IQ
Score:  126
DISC
Dominance: 34
Influence: 16
Steadiness: 38
Compliance: 13
English
C2(Advanced/Mastery)
Government ID
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