Virtual Assistant | Data Entry |Customer Service

Verified

With Timeproof

Overview

Looking for full-time work (9 hours/day)

at $4.04/hour ($800.00/month)

Associates degree

Last Active

November 25th, 2024 (today)

Member Since

September 1st, 2024

Profile Description

Hello! My name is Sheila Alfornon. I have worked as a Customer Service Representative in the BPO Industry for 7 years. I have developed strong skills in organization, attention to details as well as time management. I am a hard worker and always strive to produce high-quality work. I am also a team player and enjoy collaborating with others to achieve common goals.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

I have seven years of experience as a customer service professional, during which I have honed my skills in communication, problem-solving, and customer relationship management.

Other Skills

Accounting » Claims Processing

Experience: 2 - 5 years

Reviewing and investigating customer claims related to unauthorized transactions, billing errors, or fraudulent activities. Documenting claim activities, resolutions, and outcomes accurately in the bank's systems or databases.

Marketing » Market Research

Experience: Less than 6 months

Conducted in-depth telephone interviews to collect information on the opinions and preferences of the electorate using preprepared scripts to ascertain balance results.