Hannie

Customer Service Specialist Call/Email/Chat

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.64/hour ($816.64/month)

Bachelors degree

Last Active

November 23rd, 2024 (yesterday)

Member Since

August 31st, 2024

Profile Description

Hi, I am Hannie. I have been working as a customer service representative for nearly four years. I have been an email, chat, and call support. I have diverse product knowledge and skills when helping clients build better credit scores, and evaluating clients' claims for aUpgrade to see actual info cases, and was an intake specialist for two law firms. I was once work in e-commerce account, processing order, worked with warehouse team for product availability, checked payment statuses through paypal and was once a sales representative and technical support for a telecommunications account. I am disciplined, detail oriented, always have the willingness to learn, very adaptable to the changes, have great problem-solving skills and a top notch sales experience and always willing to help.

Top Skills

Customer Support » Customer Service » Payment Processing

Experience: 1 - 2 years

I used to process, review and update the payment status of our clients when paying their monthly telecommunication bills, their loan as at the same time as their savings while building their credit score.

Customer Support » Product Knowledge

Experience: 1 - 2 years

I was once a customer service representative, tier three support. I helped the newly endorsed applicants deepen their understanding of the product knowledge during their production stage.

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

I have been an email support for three years: following up the status of the customers' application, payment, their claims, disputes and general inquiry in relation to the product.

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

I have been working straight for nearly four years talking to all customers and clients all over the fifty states of America.

Basic Information

Age
23
Gender
Female
Website
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Address
Bago City, Negros Occidental
Tests Taken
IQ
Score:  117
DISC
Dominance: 31%
Influence: 14%
Steadiness: 28%
Compliance: 28%
English
C2(Advanced/Mastery)
Government ID
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