Katrina
Customer Service | Quality Analyst | VA | Reporting
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
November 1st, 2024 (today)
Member Since
August 31st, 2024
Profile Description
Experience Quality Assurance Lead in a BPO Setting/ Customer Service. Valuable experience in data entry, process improvement, and report writing. I began my career in 2013 and am now seeking a new opportunity as a Customer Service Supervisor where I can continue to utilize my strong analytical skills and attention to detail.
Top Skills
Marketing » CRM » Zendesk
Experience: 5 - 10 years
Main tool used in a campaign I’ve handled
Customer Support » Customer Service
Experience: 10+ years
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Quality Assurance Team Lead 2years+
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Service representative providing exemplary output in customer experience
Customer Support » Chat Support
Experience: 10+ years
Handled chat support during my time in the operations in a leading Ticketing Industry in the US
Design » Graphic Design » Canva
Experience: Less than 6 months
Output of Designs, Banners, Infographic
Office and Administration » Data analysis
Experience: 1 - 2 years
In a Quality department in a BPO setup
Customer Support » Social Media Moderation
Experience: Less than 6 months
Office and Administration » Admin Data Processing
Experience: Less than 6 months
Virtual Assistance
Experience: 1 - 2 years
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Angeles, Pampanga
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 40
- Influence: 7
- Steadiness: 27
- Compliance: 27
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
How this Marketing Director Drives Business Growth On and Offline
When you have a skilled marketing director that drives your business to success, how do you make them stay? Connect with their passion.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
