Planned and implemented Human Resources and sales activities. Managed daily administrative tasks to ensure the HR orientation runs smoothly. Conducted market research to identify new revenue opportunities and customer service success. To make sure that everything is all organized and accomplished.
Experience: 2 - 5 years
Proficient in team management and conducting comprehensive HR orientations for new hires. Ensures all employees are equipped with the necessary knowledge of code of conduct, information security guidelines, core values, and strategies for client satisfaction and relationship building.
Experience: 1 - 2 years
Accountable for managing customer service operations and performing administrative duties at the CEO's Manpower Agency. I handled initial interviews for applicants on behalf of the owner using Bullhorn & Convertkit, facilitating the handover process after screening successfully. Additionally, I represent the CEO in customer service interactions with business partners in different industries like healthcare, travel accounts, real estate, financing, law firms, and many more, also handling inquiries, cold calling, and scheduling appointments for online product sales and warm leads.
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