I am a dedicated and experienced professional with nearly 10 years in the customer service industry, having developed strong communication, problem-solving and conflict resolution skills. My background includes roles as a Quality Auditing Analyst and a System Support Analyst, where I hones my ability to assess service quality, ensure compliance with standards, and provide technical support for systems. With a keen attention to detail, I have excelled in troubleshooting, analyzing data, and identifying areas for process improvement. I aim to be known as a dependable and adaptable worker, continuously seeking growth opportunities and delivering excellent service across all touchpoints.
Experience: 5 - 10 years
With 10 years of experience in customer service, I've become skilled at helping customers, solving problems, and staying calm under pressures. I'm great at answering questions, finding solutions, and making sure customers are happy, which helps build loyalty and improve the company's success.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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