Melanie
Experienced Virtual Assistant | Customer Support
Verified
Overview
Looking for full-time work (8 hours/day)
at $12.00/hour ($2,112.00/month)
Bachelors degree
Last Active
November 25th, 2024 (today)
Member Since
August 29th, 2024
Profile Description
Welcome to my profile!
As a seasoned virtual assistant with 8+ years of experience, I provide exceptional support to businesses across various industries. My expertise spans
Skills & Expertise:
CRM &
• Mailchimp
• Zendesk
• HubSpot
• Klaviyo
Graphic Design (Canva):
• Social media posts
• Blogs
• Flowcharts
• Flyers
• Marketing materials
Productivity Tools:
• MS Office (Word, Excel, PowerPoint)
• Google Suite (Sheets, Docs, Forms, Drive)
• Jira
• Asana
• Notion
Additional Skills:
• Bookkeeping (Xero, QuickBooks)
• E-commerce (Shopify)
• Social Media Management
• Chat Support (Live Agent, Drift, Intercom, Formilla)
About Me:
With a Bachelor's Degree in Commerce (Financial Management) from Saint Louis University, I bring analytical thinking and problem-solving expertise to every project. As a dedicated virtual assistant, I:
• Manage
• Design engaging graphics and marketing materials
• Conduct market research and create marketing plans
• Provide exceptional customer service
Why Work with Me:
• Proven track record of enhancing productivity and efficiency
• Excellent communication and computer skills
• Quick learner, adaptable to new tools and technologies
• Strong multitasking ability with attention to detail
• Resilient and flexible, with a passion for customer satisfaction
I’m motivated, dedicated, and ready to bring value to your business. Let’s connect and discuss how I can assist you in achieving your goals!
Top Skills
Project Management
Experience: 5 - 10 years
• Experienced with MS Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Forms, Drive) for seamless document and data management. • Skilled in project management tools such as Asana, Jira, and Notion, ensuring efficient task tracking and project completion.
Customer Support » Email Support
Experience: 5 - 10 years
• Proficient in Email Management: Organizing inboxes, prioritizing communications, and maintaining prompt responses, making sure nothing falls through the cracks.
Office and Administration » Administrative Support
Experience: 5 - 10 years
• Expert in Calendar Management and Scheduling: From coordinating meetings to managing complex schedules, I ensure seamless day-to-day operations, maximizing productivity and keeping everyone on track. • Proficient in Email Management: Organizing inboxes, prioritizing communications, and maintaining prompt responses, making sure nothing falls through the cracks. • Data Entry and Organization: Precise data handling, file organization, and documentation to ensure a well-organized and efficient workflow.
Other Skills
Marketing » Copywriting
Experience: 1 - 2 years
Copywriting: Crafting blogs, social media posts, and marketing content that resonate with audiences.
Design » Graphic Design
Experience: 1 - 2 years
• Proficient in creating attractive and professional designs, including social media posts, blog graphics, flowcharts, and marketing materials that align with brand identity.
Accounting » Bookkeeping
Experience: Less than 6 months
• Bookkeeping (Xero, QuickBooks): Managing finances and bookkeeping for small businesses.
Marketing » Email Marketing
Experience: 2 - 5 years
• Skilled in Mailchimp, Zendesk, HubSpot, and Klaviyo, managing client relations and enhancing customer engagement with effective email marketing campaigns.
Marketing » Social Media Management
Experience: 6 months - 1 year
• Social Media Management: Engaging and managing social media presence across Facebook, Instagram, Quora, and LinkedIn.
Customer Support » Customer Service
Experience: Less than 6 months
Dedicated customer service professional with over 8 years experience providing top-notch support via email and live chat.
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Baguio, Benguet
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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From Homeless to Homeowner – A Filipino Financial Analyst’s Success Story
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