Customer service, Technical, Sales, Billing, Medical Healthcare representative.

Proven ability to troubleshoot customers issues and concerns with their smart devices.

Provide superior service via phones as a customer service rep. Use questioning and listening skills that support effective telephone communication and resolving customers concerns.

Proven ability to manage customers account for a different types of company

Upselling phone insurances, home device protection plans, Network plans and features.

Making courtesy emails and receiving emails from customers In checking their bills, tracking and processing replacements, refunds for customers packages and account details via email.

Making courtesy chats and receiving chats from customers In checking their bills, tracking and processing replacements, refunds for customers packages and account details via chat.

Making courtesy calls and receiving calls from customers In checking their bills, tracking and processing replacements, refunds for customers packages and account details via phone, email, chat.

Receiving Inbound calls from patient appointment setting, and other patients concerns, making outbound calls for patients Insurance verifications, Maintain Patient Records: Ensure accuracy and up-to-date information in patient files.