Analytically-driven Customer rep with 7+ years experience. Proven ability to communicate requirements and gain cooperation of others, Strong personal organization and effective skill on communication and written reports and other submissions, proven ability in working under pressure and less supervision in a fast paced working environment. Ability to manage task, technical and providing excellent customer service. Adopts to work modification for company advancement and self improvement.
Experience: 5 - 10 years
Proven ability to troubleshoot customers issues and concerns with their smart devices.
Experience: 5 - 10 years
Provide superior service via phones as a customer service rep. Use questioning and listening skills that support effective telephone communication and resolving customers concerns.
Experience: 5 - 10 years
Proven ability to manage customers account for a different types of company
Experience: 2 - 5 years
Upselling phone insurances, home device protection plans, Network plans and features.
Experience: 2 - 5 years
Making courtesy emails and receiving emails from customers In checking their bills, tracking and processing replacements, refunds for customers packages and account details via email.
Experience: 2 - 5 years
Making courtesy chats and receiving chats from customers In checking their bills, tracking and processing replacements, refunds for customers packages and account details via chat.
Experience: 2 - 5 years
Making courtesy calls and receiving calls from customers In checking their bills, tracking and processing replacements, refunds for customers packages and account details via phone, email, chat.
Experience: 6 months - 1 year
Receiving Inbound calls from patient appointment setting, and other patients concerns, making outbound calls for patients Insurance verifications, Maintain Patient Records: Ensure accuracy and up-to-date information in patient files.
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