I've been a customer service representative for 4 and a half years from a financial account specifically a credit bureau in the United States for Sitel company. I used to handle escalated calls when I was still a CSR. Aside from assisting our customers with their credit reports we also sell monitoring services so that the customer can personally check their accounts. I also know how to work with MS Word, Outlook, CRM, and Excel. I used to work for a credit repair company as Data Processor/Data Entry for 3 years. I am a hard-working person, I am a fast learner, I value confidentiality and I always see things positively so I can motivate myself to focus more on what I'm doing and on the things that need to be done.
Experience: 2 - 5 years
Experience: 2 - 5 years
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