Edrem

Virtual Assistant/Customer Service and Quality Expert

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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

November 3rd, 2024 (69 days ago)

Member Since

August 27th, 2024

Profile Description

I am a dedicated and results-driven professional with over 15 years of experience in providing top-tier virtual assistance, exceptional customer service, and meticulous quality assurance support. My diverse skill set allows me to handle a wide range of tasks, from administrative duties to ensuring customer satisfaction and product quality.
As a Virtual Assistant, I specialize in managing calendars, handling email correspondence, data entry, project coordination, and using productivity tools like Microsoft Office.
I am highly organized and adept at multitasking, ensuring efficiency and accuracy in every task.
In Customer Service, I excel at delivering personalized, responsive, and solutions-oriented service. I have a proven track record of resolving customer issues swiftly and maintaining high satisfaction rates, whether through live chat, phone, or email support.
As a QA Expert, I focus on ensuring the highest quality in processes and deliverables. My attention to detail and analytical skills enable me to identify issues early, suggest improvements, and ensure that standards are consistently met.