Experienced professional with a versatile skill set encompassing customer chat support, chat sales, and social media management. Thrives in high-pressure environments, excelling in delivering timely and accurate responses. A dedicated team player known for fostering collaboration and achieving common objectives. Whether it's engaging with customers, driving sales, or managing social media channels, I bring a results-oriented approach to every challenge
Experience: 1 - 2 years
Managed multiple social media accounts, creating and curating engaging content to drive audience growth and interaction. Monitored analytics to optimize performance, fostered community engagement, and maintained a consistent brand voice.
Experience: 1 - 2 years
Provided real-time assistance to customers, addressing inquiries, resolving issues, and ensuring satisfaction. Utilized persuasive communication to convert leads into sales, handled objections, and maintained high-quality service across multiple accounts.
Experience: 1 - 2 years
Designed and delivered training programs to onboard new hires, enhance team performance, and ensure sales targets were met. Developed customized workflows and provided ongoing support to drive professional growth and efficiency
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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