Harold

Intake Specialist/Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

December 2nd, 2024 (today)

Member Since

August 26th, 2024

Profile Description

As an intake specialist I do outbound calling or cold calling to potential client's and qualify them as per the business needs, I was also a customer service rep for a food delivery app and a tech support rep in some U.S accounts. I am willing to learn and can adapt to a fast paced training environment also I can do a task with minimum supervision, I am computer savvy I know certain CRM's like Zendesk, Salesforce, and Go high level but also can learn unfamiliar ones in a short span of time. Also familiar with Google docs, sheets and Microsoft office can also do basic PC troubleshooting. with all of this skills combined I can be an asset to any company who will hire me.

Top Skills

Experience: 1 - 2 years

I was also an inbound sales of an Australian bank I cater to those customers who wants to apply for a Citi credit card I check their qualifications and fill up their application forms for them

Experience: 1 - 2 years

I can guide customers in troubleshooting their product i do use non technical terms in which the customer can understand easily so that we can do the troubleshooting with ease.

Experience: 2 - 5 years

I can handle customer queries about certain products that the business offers and if they have any concerns with it I can explain on what they can do or even offer them compensation of course within the guidelines of the company.

Other Skills

Experience: Less than 6 months

I was an intake specialist for a certain law firm in the U.S I do outbound calls to potential clients who wants to file a claim for a sex abuse case that happened to them years ago I ask them qualifying questions and if they do qualify I sent them an agreement in which they sign.

Experience: Less than 6 months

Have training for Real Estate Virtual Assistant from Sphere Rocket I have a certificate of completion https://drive.google.com/file/d/1FeyMPLYMGlYEZQTEChpERIRonKd6jzwF/view?usp=sharing

Basic Information

Age
46
Gender
Male
Website
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Address
Maasin, Southern Leyte
Tests Taken
IQ
Score:  112
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
C1(Advanced)
Government ID
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