As an intake specialist I do outbound calling or cold calling to potential client's and qualify them as per the business needs, I was also a customer service rep for a food delivery app and a tech support rep in some U.S accounts. I am willing to learn and can adapt to a fast paced training environment also I can do a task with minimum supervision, I am computer savvy I know certain CRM's like Zendesk, Salesforce, and Go high level but also can learn unfamiliar ones in a short span of time. Also familiar with Google docs, sheets and Microsoft office can also do basic PC troubleshooting. with all of this skills combined I can be an asset to any company who will hire me.
Experience: 1 - 2 years
I was also an inbound sales of an Australian bank I cater to those customers who wants to apply for a Citi credit card I check their qualifications and fill up their application forms for them
Experience: 1 - 2 years
I can guide customers in troubleshooting their product i do use non technical terms in which the customer can understand easily so that we can do the troubleshooting with ease.
Experience: 2 - 5 years
I can handle customer queries about certain products that the business offers and if they have any concerns with it I can explain on what they can do or even offer them compensation of course within the guidelines of the company.
Experience: Less than 6 months
I was an intake specialist for a certain law firm in the U.S I do outbound calls to potential clients who wants to file a claim for a sex abuse case that happened to them years ago I ask them qualifying questions and if they do qualify I sent them an agreement in which they sign.
Experience: Less than 6 months
Have training for Real Estate Virtual Assistant from Sphere Rocket I have a certificate of completion https://drive.google.com/file/d/1FeyMPLYMGlYEZQTEChpERIRonKd6jzwF/view?usp=sharing
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