HR Professional 

People Solutions Generalist ( HR Generalist) Concentrix Services B.V. Philippine Brancdh - Cagayan de Oro April 2017 to August 2023 • Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management. • Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation. • Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary. • Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization's overall strategies. • Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions. • Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws. • Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings. • Prepare documentary requirements for HR Partners handling labor-related cases, as necessary. • Review Human Resources trends in the market and assist with execution of changes and improvements. • Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization. • Facilitate candidate selection processes, as necessary.

Case Manager Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring staff performance. Admits new clients by reviewing records and applications; conducting orientations. Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans. Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort. Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support. Maintains clients’ records by reviewing case notes; logging events and progress. Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences. Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources. Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results. Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures. Meets budget by monitoring expenses; implementing cost-saving actions. Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.