Jennifer

Customer Service Representative/ Collection Specialist

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Overview

Looking for full-time work (7 hours/day)

at $6.00/hour ($924.00/month)

Bachelors degree

Last Active

January 29th, 2025 (yesterday)

Member Since

August 24th, 2024

Profile Description

Results-oriented Customer Service and Collection Specialist with a strong background in delivering exceptional support and managing collections. Expertise in addressing customer inquiries, resolving issues, and maintaining high satisfaction levels while effectively handling overdue accounts and implementing recovery strategies. Adept at using digital tools and communication channels to streamline processes and enhance customer experiences.

Top Skills

Customer Support » Phone Support

Experience: 6 months - 1 year

Proficient in managing customer interactions, providing timely solutions, and fostering positive relationships to ensure a high level of satisfaction and loyalty.

Customer Support » Customer Service

Experience: 6 months - 1 year

Delivered exceptional virtual and in-person support, resolved customer inquiries, processed transactions, and achieved high customer satisfaction ratings.

Customer Support » Customer Service » Payment Processing

Experience: 6 months - 1 year

Managed collections for a diverse portfolio, negotiated payment plans, and implemented effective recovery strategies to reduce outstanding debts and improve financial performance.

Other Skills

Customer Support » Sales Support » Account Retention

Experience: Less than 6 months

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Talisay, Negros Occidental

Tests Taken: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0