Assist in the development and implementation of operational and procedures to enhanced efficiency and effectiveness.
Liase with internal teams and external partners to ensure timely execution of projects and tasks.
Oversee and track project timelines, deliverables and resource allocation. Provide regular updates to stakeholders.
Maintain and analyze operational data, generating reports to support decision- making and identify areas for improvement.
Identify and recommend improvements to existing processes and workflow to enchance productivity and streamline operations.
Handle administrative duties such as scheduling meetings,preparing document and managing correspondence.
Address and resolve operational issues promptly, providing solutions to mitigate discruptions and maintain smooth operations.
Schedule and coordinate transportation logistics, including arranging shipments, tracking deliveries and resolving issues that arise.
Address and resolve any discrepancies or issues related to shipping, inventory, or order fulfillment.
Ensure compliance with company policies, procedures and industry regulations.
Develop and manage electronic and physical filing system for easy retrieval and compliance with company standard
Assist in inventory management and stock replenishment.
Overseeing employee scheduling, monitoring projects,ensures that tasks are assigned, deadlines are met and communication flows smoothly within a team.
Serve as a point of contact for Employee question and concerns providing timely and empathetic support.
Perform, implement, maintain and develop an effiecient and effective administrative system.
Identifies operational problems by observing and studying the system functioning and performance results.
Secures and monitors business / operational licenses, permits and certification.
Assist with internal and external audits by providing required documentation and addresing any discrepancies.
Experience: 2 - 5 years
perform tasks related to the selling of goods or services online, from managing online storefronts to analyzing consumer behavior data and driving effective online marketing strategies.
Experience: 2 - 5 years
keep records, files, and databases incredibly organized, and are a whizz at scheduling appointments, maintaining multiple calendars, writing memos, creating templates, and making travel arrangements.
Experience: 2 - 5 years
Accurately input and transform data into a specified format while maintaining confidentiality and ensuring data interity.
Experience: 6 months - 1 year
Handle inbound calls from customers and health providers. Actively engage with customers and the public to promote products and services. Assist customer request for doctor’s appointments, medicine replenishment and health insurance claims. Answer inquiries about health insurance coverage. Make customer satisfaction the utmost goal for each call interaction. Maintain customers record and update them accurately in the system. Order their medical needs online and update them regarding the delivery process.
Experience: Less than 6 months
offer your customers — both before and after they buy and use your products or services — that helps them have an easy, enjoyable experience with your brand. actively listening to customers to understand their concerns or requirements and then providing prompt and effective solutions tailored to their individual needs. also entails being courteous, empathetic and patient, even in challenging situations
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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