Content Moderator/Creator | Customer Service Representative

As a customer service specialist, I excel at delivering top-notch support and solving customer issues with professionalism and efficiency. I have experience handling a variety of customer inquiries and requests, ensuring a smooth and positive experience throughout each interaction. My background includes upselling, troubleshooting, and providing solutions that not only resolve concerns but also enhance customer satisfaction. I am dedicated to creating a helpful, customer-first approach that builds trust and loyalty.

With experience in content moderation, I am adept at reviewing and ensuring that all content aligns with community guidelines and platform standards. I have a strong attention to detail, which helps me assess videos, images, GIFs, and ads for appropriateness, accuracy, and compliance. My ability to maintain quality control while balancing brand values ensures that only relevant and appropriate content is published. I am committed to upholding a safe and positive online environment while delivering thorough and efficient moderation.

As a versatile content creator, I have experience in producing engaging visual content across different platforms. I am skilled in video editing, creating GIFs, and designing ads that capture attention and communicate messages effectively. Whether it’s crafting promotional materials or producing high-quality visual content for social media, I combine creativity with technical know-how to bring ideas to life. My goal is to create impactful content that resonates with audiences and supports brand objectives.

As a Quality Assurance Specialist, I have a strong focus on maintaining high standards in every aspect of product and process evaluation. My experience includes auditing reviews, testing products, and ensuring that all outputs align with established guidelines and quality benchmarks. I am skilled at identifying areas for improvement, providing detailed feedback, and driving process enhancements to meet client and business standards. Known for my attention to detail and commitment to accuracy, I ensure that quality is consistently upheld across all operations.