Customer Service Associate | Virtual Assistant | Encoder |

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Overview

Looking for part-time work (4 hours/day)

at $3.10/hour ($272.80/month)

Bachelors degree

Last Active

March 7th, 2025 (2 days ago)

Member Since

August 19th, 2024

Profile Description

With over 10 years of experience in the banking industry, I have developed a robust skill set in customer service, communication, and problem-solving. My career has equipped me with the ability to manage customer inquiries and resolve issues efficiently while maintaining the highest standards of professionalism.I am adept at using various digital tools and platforms, enhancing my capability to thrive in a remote work environment. I am now seeking part-time, remote opportunities where I can apply my customer service expertise, industry knowledge, and technological skills. My background in banking has not only honed my organizational skills and attention to detail but also instilled a commitment to delivering exceptional service.

Top Skills

Customer Support » Customer Service

Experience: 10+ years

I provide genuine customer service not because its my job but because I truly care about the clients needs or concerns.

Office and Administration » Adaptability

Experience: 10+ years

I personally like new experiences and adapting to new environments and tasks is a skill that I am confident in.

Office and Administration » Transcription » Typing

Experience: 10+ years

I can say that for an online job, this is one of my best assets as I can do things much faster with great accuracy.

Other Skills

Office and Administration » Email Management

Experience: 10+ years

In my current work, all my emails are read and understood very well. Very organized and updated as per priority.

Office and Administration » Attention to Detail

Experience: 10+ years

In a banking industry, a single error could potentially lead to monetary fines. My experiences as a check clearing verifier, new accounts associate, and teller's daily transaction media checker have made me improve this skill.

Office and Administration » Data Entry » Encoding

Experience: 10+ years

Very efficient in encoding and ensuring correctness of data.

Office and Administration » Microsoft Excel

Experience: 10+ years

Basic knowledge of all MS office tools but can easily learn other functions and other similar applications if needed.

Basic Information

Age: 33

Gender: Male

Website: Sign Up with Pro Account to View

Address: Carmona, Cavite

Tests Taken: IQ
Score: 120: DISC
Dominance: 17%
Influence: 18%
Steadiness: 36%
Compliance: 29%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”