Customer service representative, Teacher

In my experience in customer service, I have worked directly with customers to meet their needs, resolve problems, and make sure they are happy with the product or service. I've improved my communication skills by learning to actively comprehend, empathize, and provide information that is clear and useful. Even in high-pressure situations, I strive to remain patient and adaptable when handling inquiries, resolving complaints, or providing support. I always try to build positive relationships with customers because I think that's important for keeping them loyal and helping the business succeed.

My experience in creative problem-solving has involved dealing with difficulties by looking for unconventional solutions and thinking outside the box. It's fun for me to look at problems from different perspectives, come up with creative solutions, and test different approaches until I find the best one. Combining logic with creativity, remaining open to new possibilities, and not being afraid to take calculated risks are frequently necessary components of this process. I also value working together to solve problems because different points of view can help come up with solutions that are more complete. In general, I am proud of the novel approaches I have developed to overcome challenges and achieve my goals.

During my college on-the-job training (OJT), I gained teaching experience firsthand. I was in charge of making lesson plans, giving lectures, and getting students involved in a variety of learning activities. This experience taught me how to adapt my teaching methods to meet the diverse needs of students and how to effectively communicate complex concepts in a way that is understandable. I also learned how to manage a classroom, which helped me create a positive and productive learning environment. I was able to develop my confidence and deepen my passion for education during my time as a student teacher.