Data Entry Operator | E - Commerce Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

April 6th, 2025 (yesterday)

Member Since

August 16th, 2024

Profile Description

E-commerce Customer Service & Order Management Agent | Data Entry Operator | Fraud Prevention Analyst

Hello! I’m Upgrade to see actual info Upgrade to see actual info Jr., and I bring nearly 3 years of hands-on experience in customer service, order management, quality assurance, fraud analyst and data entry for e-commerce, logistics, and telecommunication companies.

What I can do for you:

Customer Service (Chat/Email Support): I have extensive experience assisting customers through chat and email, resolving inquiries, providing product information, and handling concerns with patience and professionalism.

Order Management for E-Commerce: I am highly skilled in managing online orders, tracking shipments, processing returns, and ensuring timely delivery with attention to detail.

Quality Assurance: With my experience as a Quality Analyst, I ensure that customer interactions meet the highest quality standards, and I continuously aim to improve processes and customer satisfaction.

Data Entry for Logistics: I have worked as a Data Entry Operator for an international courier company, managing shipment data, and ensuring accurate information.

My background:

E-Commerce Expertise: Nearly 2 years of experience working with an e-commerce company, handling chat/email support and order management. I am proficient in using e-commerce platforms and CRM systems to provide seamless service.

Telecommunications Experience: I worked as a Fraud Prevention Analyst, developing strong problem-solving skills, analyzing data, and mitigating fraud risks.

Logistics & Data Entry: I have hands-on experience with data entry, ensuring accurate and timely input of shipment data, improving operational efficiency, and supporting logistics teams.

I am dedicated, reliable, and ready to bring my skills to support your business needs. Let’s work together to elevate your customer service, optimize your order management, and ensure your data processes run smoothly.