Customer Care Representative|QA Tester|Educator|Virtual Assistant

A problem-solver with a keen eye for detail, dedicated to enhancing user experiences by detecting issues early in the development cycle. Committed to continuous improvement and effective collaboration with development teams to deliver reliable and efficient software solutions.

A highly motivated and empathetic Customer Service Representative with a proven track record of delivering exceptional support to clients. Adept at handling customer inquiries, resolving complaints, and providing product or service information in a professional and efficient manner. Strong communicator with excellent problem-solving skills, capable of maintaining calm under pressure while ensuring customer satisfaction. Experienced in using various customer relationship management (CRM) tools, and dedicated to creating positive customer experiences through active listening, patience, and a commitment to helping others.

I love posting videos on my social media about any recent happenings. I am editing the videos using cap cut. I have learned and explored the application and continue on using it for smoother edits.