Current Employment Status:
Hired Full Time on Nov 1, 2024
With 8 years of BPO experience, I have a proven track record in billing, technical support, and retention roles. Currently, as a Risk Management Specialist, I excel in identifying and mitigating risks to safeguard organizational assets. My background combines hands-on customer service expertise with strategic risk assessment, equipping me with a unique skill set for optimizing operations and enhancing client satisfaction.
Experience: 2 - 5 years
Retention skills focus on keeping customers or employees engaged and satisfied. By building strong relationships, addressing concerns, and delivering value, you help ensure long-term loyalty and reduce turnover.
Experience: 1 - 2 years
Data entry skills involve accurately inputting and managing information. With attention to detail and strong organizational abilities, you ensure that data is precise and up-to-date, supporting smooth operations and informed decision-making.
Experience: 5 - 10 years
Customer service skills are all about making meaningful connections with people. By listening actively, empathizing with their concerns, and solving problems effectively, you can turn every interaction into a positive experience, building trust and satisfaction with every conversation.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.