Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
November 24th, 2024 (today)
Member Since
August 13th, 2024
Profile Description
I have been working in the BPO/Customer Service Industry for 14 years, doing Voice/Chat/Email/Data Analyst/Business to Business (Customer Service & Order Entry) support. I have been a TL/QA/Risk & Compliance Apprentice, SME. Experience doing Inbound/Outbound calls. I have a high passion and am obsessed when it comes to customer experience and providing excellent customer service.
Experience of using Zendesk, Avaya, Slack, Experian, Quick View, Samson, Salesforce, CRM, Oracle Cloud & Webex.
Handled various accounts such as Healthcare Insurance, Finance, Telecommunication (T-Mobile), Solar Panels, Food Delivery, Retail/E-Commerce & Automative Solutions for a Business to Business Company.
Top Skills
Customer Support » Customer Service
Experience: 10+ years
E-Commerce » Order processing
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, NCR
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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From Homeless to Homeowner – A Filipino Financial Analyst’s Success Story
This is the story of how a Filipino financial analyst is healing the trauma of his inner child by creating a better future for his own child.
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