Mark

Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 2nd, 2024 (3 days ago)

Member Since

August 13th, 2024

Profile Description

I have been working in the BPO/Customer Service Industry for 14 years, doing Voice/Chat/Email/Data Analyst/Business to Business (Customer Service & Order Entry) support. I have been a TL/QA/Risk & Compliance Apprentice, SME. Experience doing Inbound/Outbound calls. I have a high passion and am obsessed when it comes to customer experience and providing excellent customer service.
Experience of using Zendesk, Avaya, Slack, Experian, Quick View, Samson, Salesforce, CRM, Oracle Cloud & Webex.
Handled various accounts such as Healthcare Insurance, Finance, Telecommunication (T-Mobile), Solar Panels, Food Delivery, Retail/E-Commerce & Automative Solutions for a Business to Business Company.

Top Skills

Customer Support » Customer Service

Experience: 10+ years

E-Commerce » Order processing

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Basic Information

Age
38
Gender
Male
Website
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Address
Quezon City, NCR
Tests Taken
None
Uploaded ID
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