Application Support Specialist

Proficient in PHP web programming with 1-2 years of hands-on experience during the development of an MMORPG video game project. Skilled in utilizing the Laravel framework to build and maintain robust web applications, focusing on clean, efficient code and backend development to support game-related systems and features.

Experienced in SQL Server with 1-2 years of hands-on experience during the development of an MMORPG video game project. Proficient in utilizing SQL Native Client 11.0 for efficient read and write operations, as well as tracking and tracing logs to ensure data integrity and system performance.

With nearly 5 years of experience, I have honed my computer literacy through a background in Electronics and Communication Engineering, part-time work as a junior developer for almost 3 years, and a passion for gaming. My diverse experience has equipped me with strong technical skills and a deep understanding of both hardware and software.

With 2 months of hands-on experience in customer service chat support, I excel at navigating tools efficiently and delivering top-notch service. My ability to quickly adapt and provide effective solutions ensures a positive customer experience every time.

With 2 months of experience in a call center environment, I specialize in troubleshooting and resolving technical issues for customers. My ability to understand and address customer concerns efficiently ensures a smooth and satisfactory service experience.

With a typing speed of 75+ words per minute precisely, I bring efficiency and precision to every task. My passion for programming and love for video games have further sharpened my typing skill.