Lyndie

Customer Service Expert

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (today)

Member Since

August 11th, 2024

Profile Description

As an accomplished professional with a decade of experience in the corporate industry.  I am fast learner and results-driven individual. I worked as Customer Service and Sales Associate in the BPO industry for a long time. I bring an extensive of experience to secure a career that would give me the opportunity to fully utilize my knowledge and skills from my previous job. I excel in navigating complex tasks with proficiency and efficiency. I was exposed to navigating various tools that helped me deliver output on time.

I am open and flexible to work for Ecommerce since I used to work with foreign client before. I was exposed to navigating tools like CRM, Shopify, Zendesk, RingCentral, Trello and etc. I played the role of Customer Support who is mainly responsible for answering emails and taking phone calls at the same time.

I am organized, passionate and resourceful with work. Whenever I do a specific project, I ensure to be productive and meet positive output and can offer extra miles for my client. I would love to leverage my experiences to achieve professional growth and of course excellent results within your business.

I am an effective team player and open minded, that's why working with different people never ceases to arouse my interest. I can handle stress with ease and can work under minimum to zero supervision. I want to work with integrity as to build good relationship with my client. I would love to leverage my skills and experiences within your business. I am positive to be working with you soon. It's a pleasure to be your helping hands when you need one.

Top Skills

Experience: 1 - 2 years

I have a background working with a foreign client doing an Ecommerce for 2 years. I was a Customer Support to help answer emails and tracking orders for the customer. I was also responsible for taking phone calls to provide follow up and updates on the status of the order to the customer. I even managed to process refunds as per customer's request and address complaints. I was exposed to navigating CRM and Shopify in order to check customer orders. I was also assigned to make daily reports for revenue sales and conversion of the store.

Experience: 2 - 5 years

I worked with Comcast as Sales Representative for 4-years. I was responsible to interact with customer through chat and we will be catering 4-5 chats at the same time. As Sales Representative, I will check the customer's need to recommend the best plan for them and help retain customer who wanted to cancel their subscription.

Experience: 5 - 10 years

I worked as Customer Service for a long time which help improve my communication and soft skills. I would love to help customer and even going beyond what the customer expects me to do for them. It's about giving the assurance that you going to listen and help resolve their concern or issues.

Other Skills

Basic Information

Age
31
Gender
Female
Website
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Address
Talisay, Cebu
Tests Taken
None
Government ID
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