Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
November 8th, 2024 (2 days ago)
Member Since
August 11th, 2024
Profile Description
I am a Customer Service personnel for the last 20 years in banking, retail store with focus on telecommunications and online booking platform.
I was assigned as Assistant Branch Supervisor of the largest telecommunications network in the Philippines. My primary role was to make sure that the Branch was able to achieve its monthly and/or yearly target. I handle various task like screening and validations of new mobile line subscription and calling existing clients to upsell or offer new or additional subscription. I also oversee several administrative task like scheduling of staffs, day-to-day bank reconciliation, inventory management, coaching of staffs for productivity, pre-screening of potential new hires and face-to-face customer support.
The last five years, I was a Chat Customer Support for Airbnb via a 3rd-party company. I handle various issues for both Host and Guest ranging from account or listing creation, booking issues, system navigations and basic disputes.
I am also Xero and Quickbooks knowledgeable and can familiarize myself with various platform with minimal supervision.
Top Skills
Real Estate » Management
Experience: 2 - 5 years
I am currently an Airbnb Superhost and is invluded in the top 5% performing listing in my location.
Real Estate » Short Term Rentals » Airbnb
Experience: 2 - 5 years
I am a Superhost and my listing is included in the Guest Favourite Category and top 5% of listings in my location.
Customer Support » Sales Support
Experience: 10+ years
Sales and Customer Support Supervisor of Smart Communications, Inc - one of the largest telecommunications company in SE Asia.
Other Skills
Accounting » Xero
Experience: Less than 6 months
Accounting » Quickbooks
Experience: Less than 6 months
Marketing » Real Estate Marketing
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 10+ years
I am very emphatic, can handle difficult clients, and hard-wroking, and can meet deadlines with minimum to no supervision.
Basic Information
- Age
- 47
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Malolos, Bulacan
- Tests Taken
- IQ
- Score: 136
- DISC
- Dominance: 20%
- Influence: 33%
- Steadiness: 35%
- Compliance: 12%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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