Administrative Support | Data Entry Specialist | Facebook

Customer Communication: Respond to customer inquiries and issues via email promptly and accurately. Issue Resolution: Troubleshoot and resolve customer issues, providing clear and concise instructions or solutions. Product Knowledge: Stay updated on product features, updates, and common issues to provide informed assistance to customers. Continuous Improvement: Identify and suggest process improvements to enhance the efficiency and effectiveness of the email support function. Technical Proficiency: Familiarity with Microsoft Office, Google Workspace, and relevant email support software.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace. Familiarity with office management software like Trello, Asana, Calendly, and CRM tools. Data Entry and Management: Input and update data in various databases, ensuring accuracy and confidentiality. Report Preparation: Assist in the preparation of reports, presentations, and other documents for internal and external use. File Management: Organize and maintain physical and digital files, ensuring documents are easily accessible. Support to Team Members: Provide administrative support to various departments and team members as required. Customer Service: Address and resolve client inquiries and issues in a professional and timely manner. Project Assistance: Support various projects by conducting research, compiling data, and assisting with project management tasks. Policy Compliance: Ensure compliance with company policies and procedures, and support the development and implementation of new processes.

I have extensive experience in data management. I can easily adapt to new skills, tools, and software. Here's how can I support you: Time Management: Effectively manage tasks, time, and schedules to free up your time and to meet the deadline. High attention to detail: Enjoying repetitive tasks without losing focus. Organize and check data to stay up to date and avoid discrepancies. Data privacy: Handle sensitive data with confidentiality. Having password-protected files if necessary.

Create original and compelling content including posts, graphics, videos, and stories.

Create visually stunning and effective designs using Canva for a variety of digital and print media.