Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
December 20th, 2024 (yesterday)
Member Since
August 9th, 2024
Profile Description
Hi there! ????
I'm Kai, and I’m excited to kick off my freelancing journey here on Upwork. With almost 10 years of experience in customer service, I’ve honed my skills in communication, problem-solving, and ensuring customers feel valued and heard.
Over the years, I’ve worked with diverse clients and teams, learning how to handle challenging situations with patience and professionalism. Whether it’s answering inquiries, resolving issues, or finding ways to improve the customer experience, I take pride in delivering results that make a difference.
Now, I’m bringing this expertise to the freelancing world, where I’m eager to connect with businesses that need reliable support. I’m adaptable, quick to learn new tools, and genuinely passionate about helping others.
If you’re looking for someone who’s committed to providing top-notch service and going the extra mile for your customers, let’s chat! I’d love to hear more about your project and how I can help.
Looking forward to working together!
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
I was a Service Desk Analyst in Telstra under Accenture. Initially, updating tickets using a platform until resolution by means of chat/email/phone
Customer Support » Customer Service
Experience: 5 - 10 years
I worked for 3 years and 8 months as a customer service representative in Wipro and 6 years/ 9 months in Accenture.
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
I was a Technical support for IP phones (Avaya, Polycom etc) in Telstra under Accenture.
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu city, Cebu
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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