I was a Telephone Banker. My primary tasks were to provide Quality Customer Service by giving customers their balance/s, process funds transfer, review transactions, etc. I was working as an Subject-Matter-Expert/Agent Support Group for a Gaming Console Company. I assisted agents with their chats. Provided them updates about our Gaming Console and Games. I also took Supervisory Chats. I gave approvals for escalation and refunds.
My past experience is taking chats for a Gaming Console Company before I got promoted last year.
Before that, I was taking calls for DSL Support.
I was also an
I also have a few experience with booking Airline, Hotels and Rental Cars.
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