Sarah

Customer Support Specialist with Virtual Assistance

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

April 6th, 2025 (2 days ago)

Member Since

August 8th, 2024

Profile Description

My Goal: Helping Businesses Build Trust & Elevate Customer Satisfaction
With 7 years of experience in customer service, I have mastered the art of turning frustrated customers into satisfied and loyal ones. My expertise lies in customer satisfaction, support, and trust-building across global markets. I understand that knowing your customers is the key to delivering exceptional service.
I am also skilled in virtual assistance, offering support in administrative tasks and basic graphic design to enhance business operations.
Core Skills & Expertise:? Customer Support Specialist (7+ years)? CRM & Helpdesk Tools (Zendesk, etc.)? Email & Live Chat Support? Problem-Solving & Conflict Resolution? Order Tracking, Processing, Refunds & Cancellations? Product Knowledge & Documentation? Time Management & Organization? Basic Canva Graphic Design? General Virtual Assistance (Admin Tasks, Data Entry, etc.)
Why Work With Me??? Customer-Centric Approach – I ensure customers feel heard, valued, and supported.?? Efficiency & Accuracy – I handle queries promptly while maintaining high-quality responses.?? Adaptability & Proactiveness – I quickly adjust to new tools and processes to enhance productivity.
Let’s discuss how I can help your business thrive!

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
32
Gender
Female
Website
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Address
Cainta, Rizal
Tests Taken
IQ
Score:  107
DISC
Dominance: 27
Influence: 15
Steadiness: 27
Compliance: 32
English
B2(Upper Intermediate)
Government ID
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Davonna Willis

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