My name is Eve, I graduated Bachelor of Education. I have been working in Customer Service particularly in retail for 6 years and Shop Manager in Pandora UAE for almost 8 years. When I came back in Philippines for good, I worked for 3 years in BPO as Help Desk/Customer Care and promoted as Flex Operations Supervisor. Thus, I have a total of 17 years working in Customer Service.
Experience: 2 - 5 years
When I was working in Call Center my account is under Hospitality my main role and responsibilities was focusing on Customer Care ,handling complaints, identifying fraud and updating customer profile. I was doing hotel reservation too.
Experience: 10+ years
I have been working as sales associate for 6 years and 8 years of being a Shop Manager in Pandora UAE. My main role and responsibilities was overseeing the operations of the store like reaching the monthly sales target, merchandising, staffs, stocks inventory and most importantly the customer service.
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