Royce

CSR | Virtual Assistant | Open to New Opportunities

70 ID PROOF
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Overview

Looking for full-time work (9 hours/day)

at $6.00/hour ($1,188.00/month)

Bachelors degree

Last Active

December 1st, 2024 (today)

Member Since

July 22nd, 2024

Profile Description

Customer Service Specialist & Virtual Assistant | Expert in Administrative Support | Open to New Opportunities 
With over 11 years of experience in customer service and administrative support, I bring a wealth of knowledge and a proven track record of enhancing customer satisfaction and streamlining operations. My background includes:7+ Years of Direct Customer Service: Skilled in handling calls, resolving issues, and delivering exceptional service that keeps customers satisfied.3 Years of Back-Office Administration: Experienced in managing administrative tasks, supporting teams, and ensuring smooth daily operations. My unique combination of hands-on customer service and administrative expertise equips me to tackle a wide range of challenges effectively. I’m passionate about using my skills to support your team, improve processes, and help your business excel. Let’s work together to achieve your goals and make your business thrive! Key Skills :Customer Relationship Management Problem-Solving and Conflict Resolution Administrative Support and Office Management Team Coordination and Support Data Entry and Analysis Process Improvement Why Choose Me? Proven Expertise: 11 years of experience delivering outstanding customer service and managing administrative tasks. Versatile Skills: Adept at both direct customer interactions and behind-the-scenes support. Commitment to Excellence: Dedicated to helping your business succeed through meticulous and efficient work. I’m eager to bring my experience and enthusiasm to new opportunities and contribute to your business’s success. Let’s connect!

Top Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

I've been in the customer service field for 10 years.

Experience: 2 - 5 years

Experience: 2 - 5 years

I was part of the back office team for almost 4 years with Sykes Asia.

Basic Information

Age
30
Gender
Female
Website
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Address
Sto. Tomas, Batangas
Tests Taken
IQ
Score:  100
DISC
Dominance: 40%
Influence: 7%
Steadiness: 33%
Compliance: 18%
English
C2(Advanced/Mastery)
Government ID
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