Lyka
Customer Service | Lead Generation | Appointment Setting
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $6.00/hour ($528.00/month)
High school diploma
Last Active
March 19th, 2025 (yesterday)
Member Since
July 22nd, 2024
Profile Description
Hi there!
I am new to freelancing but I am a dedicated professional known for my honesty, reliability, and strong integrity. With a commitment to continuous learning, I strive to contribute positively to any team or organization I join.
See below for the tasks I can work on:
> Fleet handling or management for rental platform
> Lead generation and qualification
> Appointment setting
> Data entry
> Customer Service
> Phone,
> General virtual assistance
> Basic Bookkeeping
> Social Media Management
I am confident that my skills, combined with my dedication to personal and professional growth, make me a valuable asset. I look forward to the opportunity to discuss how I can contribute to your team or company.
Feel free to send me a message for inquiries!
Top Skills
Customer Support » Sales Support » Lead Generation
Experience: 6 months - 1 year
▸ Perform outbound and inbound calls from potential customers ▸ Build and maintain a pipeline of prospects and leads using CRM Pipedrive and Hubspot ▸ Provide detailed and accurate information/notes about qualified leads to ensure a smooth handoff to the sales team
Customer Support » Customer Service
Experience: 2 - 5 years
▸ Perform heavy number of inbound calls ▸ Assist with troubleshooting and billing disputes ▸ Handle inquiries about the process, policies and resolve issues via call, email, and live chat using Kustomer ▸ Handle billing inquiries, explaining charges, reimbursements, refunds and resolve disputes ▸ Assist with cancellation, rebooking, roadside assistance, trust and safety ▸ Maintain customer satisfaction
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
▸ Handle inquiries about the process, policies and resolve issues via email ▸ Handle billing inquiries, explaining charges, reimbursements, refunds and resolve disputes ▸ Assist with cancellation, rebooking, roadside assistance, trust and safety ▸ Maintain customer satisfaction
Customer Support » Chat Support
Experience: 1 - 2 years
▸ Handle inquiries about the process, policies and resolve issues via live chat ▸ Handle billing inquiries, explaining charges, reimbursements, refunds and resolve disputes ▸ Assist with cancellation, rebooking, roadside assistance, trust and safety ▸ Maintain customer satisfaction
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- IQ
- Score: 127
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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