Hi there! My name is
Skills and Expertise:
*Excellent verbal and written communication abilities
*Proficiency in Zendesk, Microsoft Office, CRM dialers and soft phones
*Attention to detail and exceptional organizational skills to maintain and ensure efficient scheduling, follow-up and making sales profits
*Experience in handling insurance claims, verifying coverage, resolving claim denials and processing medical records
*Strong understanding of medical terminology and billing regulations
*Skilled in product education to highlight benefits, persuading customer with proficiency in order processing
Work Ethics:
I am accountable to follow the work expectations, taking ownership of our own work, committed to maintain confidentiality, accuracy, and compliance with HIPAA regulations. In addition, I am flexible, committed to designated work hours and adept in handling client inquires.
Availability:
I am available part-time during weekdays and can adapt for flexible working hours to accommodate different time zone.
Why Hire Me:
With a passion for accuracy and efficiency. I am eager to contribute my skills to your company/team. I am passionate about adhering and contributing to the success of your team.
Let's discuss how my skills and experience benefit your organization. Feel free to reach out to me to learn more.
Experience: Less than 6 months
Handling customers inquiries about the product, addressing a d providing resolution to the customer's needs, skilled in product education to highlight benefits and adept at persuading customers to place orders.
Experience: 2 - 5 years
Proficiency in using Microsoft Office, CRM, Remote Desktop and softphones. Strong attention to details to maintain accurate records/timeline, adept at handling client inquires and resolving scheduling conflicts effectively.
Experience: 2 - 5 years
Excellent in handling billing inquires, verifying insurance benefits, EOB, resolving claims denials, process medical records request and has a strong understanding of medical terminologies and billing regulations.
Experience: 2 - 5 years
I was working in the past for almost 5 years as a HealthCare CSR. Handling patient inquires, treatments, bills, MD affiliated with, medical records inquiries.
Experience: Less than 6 months
Handling customer's needs when it comes to usage, shipment status, refund, checking returned items and escalating reshipments.
Experience: 1 - 2 years
Contacted clients with the past due accounts to formulate payment plans and discuss restructuring options.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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