Virtual Assistant / Customer Service Representative 

Overview

Looking for full-time work (10 hours/day)

at $7.00/hour ($1,540.00/month)

Bachelors degree

Last Active

December 28th, 2024 (today)

Member Since

July 12th, 2024

Profile Description

Hello! I'm Upgrade to see actual info, a skilled and adaptable professional with a strong background in administrative support, marketing, customer service, and online sales. With experience acUpgrade to see actual info various industries, including BPO, education, and e-commerce, I bring a diverse skill set to every project I take on.

Key Strengths and Skills:
• Virtual Assistance & Administrative Support: Experienced in managing office tasks, customer service, and administrative functions, ensuring efficient business operations.

 • Social Media Management & Marketing Expertise: Skilled in content creation, scheduling, and managing social media accounts. Proven success in increasing brand visibility and engagement through targeted social media strategies.

 • Lead Generation & Email Marketing: Experienced in developing and executing lead generation strategies and email marketing campaigns to drive business growth.

 • Customer Relations & Sales Support: Background in building and nurturing customer relationships, with experience in outbound calling, client interaction, and lead conversion in B2B/B2C environments.

 • Online Community Moderation & E-commerce Support: Moderated online communities, facilitating smooth communication and engagement for e-commerce platforms and buying/selling groups.

 • Teaching & Educational Skills: Former Montessori school teacher with a Bachelor's degree in Elementary Education. Strong communication, organizational, and training abilities.

 Certifications & Training:
• Virtual Assistant Certification: Proficient in Virtual Assistant Administration, Social Media Management, Lead Generation, and Basic Graphic Design.

 • Udemy Courses: Completed certifications in Social Media Marketing, Facebook Ads, CRM, Digital Marketing, and more.

 Technical & Software Skills:
• Social Media Platforms: Facebook, Instagram, LinkedIn, Twitter, Pinterest, TikTok, YouTube

 • Tools & Software: Canva, Mailchimp, Google Suite, Microsoft Office, Asana, Trello, Zoom

 • CRM & Email Marketing: HubSpot, Salesforce, ActiveCampaign
• Basic Graphic Design: Canva

 Additional Strengths:
• Time Management & Multitasking: Adept at managing multiple tasks efficiently and meeting deadlines in fast-paced environments.

 • Problem-Solving & Adaptability: Ability to quickly adapt to new tools and systems, ensuring a smooth workflow.

 • Customer-Centric Mindset: Passionate about delivering excellent customer service and building lasting relationships.

Why Choose Me?
I bring a well-rounded skill set, from administrative support to digital marketing, that aligns with the diverse needs of today's businesses. My "can-do" attitude, strong work ethic, and commitment to continuous learning make me a valuable asset for any project.
Let’s work together to take your business to the next level!