Rommel

Medical Records Retrieval | Customer Service | Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 21st, 2025 (11 days ago)

Member Since

July 11th, 2024

Profile Description

With over six years of experience in the Business Process Outsourcing (BPO) and call center industry, I have honed my expertise as a Senior Process Executive, consistently delivering exceptional customer service and adding value to each interaction.

Expanding into the virtual assistant and freelancing industry has deepened my understanding of the critical role customer service plays in the success of businesses, both small and large. I’ve learned that providing an extraordinary customer experience is crucial for business growth and productivity. My focus extends beyond answering queries to fostering genuine connections with customers, ensuring they feel valued and heard.

I am adept in various tasks, including:
Handling queries through call, chat, SMS, and email
Medical records retrieval
Scheduling appointments and coordinating schedules
Managing and organizing emails and support tickets

Regular communication is important to me, so let’s keep in touch and explore how I can contribute to your business’s success.