Resourceful, hardworking, efficient, competent, and can train effectively. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Experience: 2 - 5 years
I handled retail account, specifically Amazon. I help candidates who is trying to apply at Amazon US and Amazon Canada about the proper steps and procedure of job application for Amazon.
Experience: 2 - 5 years
I handled Travel account, which cater Cruise reservation, Airline reservation, Hotel Reservation, and Car reservation.
Experience: 1 - 2 years
I was a Chat Support Specialist for almost 3 years.
Experience: Less than 6 months
I handled AT&T and Optus, they are both telco account. For AT&T, it is a US account, in which I help customers transfer from one telco service provider to another with retaining the same phone number. For Optus, it is an Australian telco company, what I did there was I troubleshoot the problems of the subscribers and help them resolve their technical problems with their mobile phones and internet connections.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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