Data Entry Specialist and Social Media Manager

I am responsible for responding to customer inquiries promptly and professionally. This involves providing information about products or services, answering questions about orders or accounts, and offering guidance on using company resources.

As an experienced customer service agent, I am involved in the process of entering, updating, or verifying data into a computer system or database. It is fundamental to various industries, including healthcare, finance, retail, and more. The job of a data entry operator requires precision, attention to detail, and the ability to work efficiently with large amounts of information.

As a customer service agent, I provide assistance and support to customers before, during, and after they purchase or use a product or service. It encompasses a wide range of activities and interactions aimed at ensuring customer satisfaction, building loyalty, and maintaining positive relationships between customers and businesses.

I get to interact with inquiries instantly, facilitating quick responses and immediate resolution of issues. Because of this, real-time communication helps in addressing urgent concerns promptly.

I am using digital marketing channels, platforms, and technologies to promote products, services, or brands to targeted audiences. It leverages the internet and online-based digital technologies such as websites, social media, email, search engines, mobile apps, and other digital channels to connect with current and prospective customers.