Customer service, Administrative, Executive Assistant

In charge of learning and development of course materials for students' language training. Customer service Voice/Email (International and local) Admin tasks - Handling phone calls/Ordering office supplies and managing stocks/Scheduling Meetings Other duties reasonably determined from time to time by the Company

customer service, I excel not only in providing top-notch support but also in troubleshooting technical issues, managing billing inquiries, and operating a responsive help desk. Armed with a deep understanding of customer needs and equipped with strong problem-solving abilities, I tackle challenges head-on to ensure swift resolutions and customer satisfaction. My proficiency in handling diverse billing queries and adeptness at navigating help desk protocols allow me to deliver comprehensive support that meets and exceeds expectations. With a customer-centric approach and a dedication to excellence, I aim to consistently uphold service standards and foster positive customer relationships, reinforcing trust and loyalty within every interaction.

Assessing the suitability of the budget for the specific project/Assessing the potential benefits of the project for the community involved. Opened, sorted, and distributed incoming messages and correspondence Purchased and maintained office supply inventories while being careful to adhere to budgeting practices Customer service Voice/Email (International and local) Admin tasks - Handling phone calls/Ordering office supplies and managing stocks/Scheduling Meetings