I've gained appropriate skills and expertise working as a customer service representative for 1 year and 8 months. I've been competent in written and verbal communication, ensuring precise and easy-to-understand interactions with customers. Capable of rapidly and effectively determining the problems that customers are facing and offering appropriate solutions. On the other hand, I was promoted as a subject matter expert and is skilled in knowledge retention providing highest level of support to the agents. I want to be recognized as a dependable, hard-working individual who strives for excellence and takes pride in her work, an employee who takes advantage of the client's possibilities for training and growth.
Experience: 1 - 2 years
Responding promptly about customer’s account. Handling customer’s inquiries through inbound call and chat. Maintaining a positive, empathetic, and professional attitude towards customers at all times.
Experience: Less than 6 months
Expertise in using advanced data management and analysis tools such as Microsoft Excel, Google Sheets, and Google forms.
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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