Wenilyn
Virtual Assistant & Customer Service Representative
Overview
Looking for full-time work (8 hours/day)
at $3.42/hour ($601.92/month)
High school diploma
Last Active
September 25th, 2024 (today)
Member Since
July 3rd, 2024
Profile Description
With 5 years of diverse work experience, including 2 years in the BPO industry, I have honed my skills in customer service, problem-solving, and handling complex situations. My ability to excel in every account I've been part of—whether through chat,
Top Skills
Marketing » CRM » Zendesk
Experience: Less than 6 months
Used this for email support.
Customer Support » Healthcare
Experience: 6 months - 1 year
Worked as a Customer Service for a Healthcare in US. I'm a voice representative helping them with their account.
Customer Support » Customer Service » Payment Processing
Experience: Less than 6 months
When working for the accounts that I handled, I handled payments process for their subscriptions.
Other Skills
Customer Support » Email Support
Experience: 6 months - 1 year
Worked as an email support for a Graphic designing account
Customer Support » Chat Support
Experience: 6 months - 1 year
Worked as a chat support for a Ride Sharing app and a Food Delivery app for the same account
Customer Support » Customer Service
Experience: 1 - 2 years
Handled customers as an email support, chat and voice.
Accounting » Accounts Receivable » Billing
Experience: 1 - 2 years
Worked in two accounts as an Accounts and Billing Representative for 2 years
Project Management » Atlassian
Experience: Less than 6 months
Used this as knowledge based for our Healthcare account
Design » Adobe » Photoshop
Experience: Less than 6 months
Have an experience working for Photoshop during my current job as an Assistant Graphic Designer.
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Used this for sheets on my previous accounts.
Office and Administration » Microsoft Power Point
Experience: Less than 6 months
Used this for presentation on my previous accounts.
Office and Administration » Microsoft Word
Experience: Less than 6 months
Used this for encoding details on my previous accounts.
Design » Graphic Design » Canva
Experience: Less than 6 months
I worked as an Email support for Canva for their Accounts and Billing Department. We are also given free access to premium so that we can practice our editing skills as well. During trainings, we are also given task for presentation using Canva. Until this time, I am still using Canva in my partime job for lay-outs.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Loay, BOHOL
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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