Wenilyn

Executive Assistant 

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Overview

Looking for full-time work (8 hours/day)

at $3.42/hour ($601.92/month)

High school diploma

Last Active

November 26th, 2024 (today)

Member Since

July 3rd, 2024

Profile Description

With 5 years of diverse work experience, including 2 years in the BPO industry, I have honed my skills in customer service, problem-solving, and handling complex situations. My ability to excel in every account I've been part of—whether through chat, email, or phone support—has earned me recognition, such as certificates for Highest Satisfaction Rates and Lowest Average Handling Time. I consistently achieved key performance indicators, leading to incentives. In addition to my customer service expertise, my roles as a Virtual Assistant and Executive Assistant have further refined my organizational and administrative abilities. I effectively managed executive calendars, coordinated projects, and provided high-level support to leadership teams. I’m eager to bring my experience, attention to detail, and proactive approach to help advance your growing team. 

Top Skills

Experience: Less than 6 months

Used this for email support.

Experience: 6 months - 1 year

Worked as a Customer Service for a Healthcare in US. I'm a voice representative helping them with their account.

Experience: Less than 6 months

When working for the accounts that I handled, I handled payments process for their subscriptions.

Other Skills

Experience: 6 months - 1 year

Worked as an email support for a Graphic designing account

Experience: 6 months - 1 year

Worked as a chat support for a Ride Sharing app and a Food Delivery app for the same account

Experience: 1 - 2 years

Handled customers as an email support, chat and voice.

Experience: 1 - 2 years

Worked in two accounts as an Accounts and Billing Representative for 2 years

Experience: Less than 6 months

Used this as knowledge based for our Healthcare account

Experience: Less than 6 months

Have an experience working for Photoshop during my current job as an Assistant Graphic Designer.

Experience: Less than 6 months

Used this for sheets on my previous accounts.

Experience: Less than 6 months

Used this for presentation on my previous accounts.

Experience: Less than 6 months

Used this for encoding details on my previous accounts.

Experience: Less than 6 months

I worked as an Email support for Canva for their Accounts and Billing Department. We are also given free access to premium so that we can practice our editing skills as well. During trainings, we are also given task for presentation using Canva. Until this time, I am still using Canva in my partime job for lay-outs.

Basic Information

Age
27
Gender
Female
Website
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Address
Loay, BOHOL
Tests Taken
None
Government ID
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